Develop a go-to assertive communication statement for addressing unprofessional or disrespectful interactions. Use "I" statements to express your feelings without blaming others. For example:
"I feel uncomfortable when you speak to me in that tone of voice. I would appreciate it if we could move to a private area and lower our voices to continue this discussion."
This approach clearly states your needs and feelings without accusation, often nipping problematic behavior in the bud..
Connect with like-minded peers who value professionalism and your opinion. Form strong alliances with colleagues who can offer support, advice, and a safe space to vent when challenging interactions occur.
Go beyond basic therapeutic communication by developing emotional intelligence. This skill allows you to:
- Regulate your own emotions
- Help others regulate their emotions
- Practice empathy
- Understand others' perspectives
Consider taking continuing education courses on emotional intelligence to enhance your communication skills with colleagues and patients alike.
Even if you're not in a leadership position, promote a zero-tolerance policy for bullying and disrespectful behavior. Encourage reporting of unprofessional conduct to management and support initiatives that foster respectful work environments. Every nurse deserves to work in a professional atmosphere, and those who choose to behave otherwise should face disciplinary action.
Prioritize your mental and physical well-being to combat burnout in toxic environments. Your self-care plan might include:
- Spending time in nature
- Regular exercise
- Quality time with family
- Engaging in activities that make you laugh
- Utilizing employee wellness programs and counseling services
- Taking proper breaks to recharge
Remember, working in a toxic nursing culture can be emotionally and physically exhausting. Be prepared to take good care of yourself.
To dive deeper into transforming nursing culture, I invite you to join our upcoming virtual workshop. Over four days, we'll explore:
Day 1: Why Nurses Are Quitting: The Truth About Toxic Nursing Culture
Day 2: The Personality Factor: Creating Positive Change In Nursing Culture
Day 3: Communicating With Influence For Nursing Leaders
Day 4: Creating A Better Future For Nursing - 1st Steps To Navigating Positive Change
This 4 day workshop is an affordable opportunity to gain new strategies and be part of the positive change our profession needs. I hope you'll
join me in this important discussion as we work together to improve our nursing environments.
